Moving Money Easily

Receive money safely and conveniently in your Guyana bank account. Existing customers may register online here while new customers can register in-store at any GKMS Western Union location.

REGISTER FOR DIRECT TO BANK

VIEW REQUIREMENTS

Supported Banks

Get your money through Western Union directly to your bank account in Guyana

Benefits

Same Day Processing*

Get money conveniently in your bank account when you need it.

No Fees

Incur no additional fees to use our Direct-to-Bank service.

Convenient Access

Funds can be transferred to any of the major banks in Guyana.

After registering for direct to bank, receive money by calling our contact centre at +592 227 5141.

Use Telesend Easily

After registering for direct to bank, receive money by calling our contact centre at +592 227 5141.

*D2B transactions called in by 10:45 am will be processed the same day, and next day for calls received after 10:45 am. The funds can be accessed within 24 hours of being processed.

Ready to Register? Here's how to start

Registration Requirements

A Valid Guyanese Photo ID and TIN number.

Use your passport, National ID or Driver’s License, and your TIN number

Your Proof of Address

You may use your utility bill - whether GPL, GWI, ENetworks or Digicel. If not, use your rent receipt or a letter from your bank.

Proof of Your Bank Account

This may be a bank statement, or a cancelled cheque.

Register for Direct to Bank
See the Steps

Choose a more convenient way to receive money today!

REGISTER IN-STORE

REGISTER ONLINE

Have questions?

View responses to our most frequently asked questions.

CHECK OUT OUR FAQS

Have questions? We have answers!

CHECK OUT OUR FAQS

FAQs

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Gracekennedy Money Services And The Logo Are Registered Trademarks Of Gracekennedy Limited.

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To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.

 

There are three (3) Phases in the Direct to Bank (D2B) process:

Phase 1: Customer Registration.

New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is https://registration.gkmsonline.net.

GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.

After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.

Customers are required to provide the following:

  1. Basic Info – Name, DOB.
  2. Employment Info– Place of employment and employment particulars i.e. occupation.
  3. Contact info – Current mailing address, Telephone, Cell numbers.
  4.  Primary Identification Info– National ID, Driver’s Permit or Passport.
  5.  Secondary identification Info– customer will provide a second ID type of the three options stated above.
  6. Security Info– Customer required to provide secret questions and answers to secure their account and future transactions.

  7. Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.

Phase 2: Customer Verification Process

The verification process consists of actions by GKMS to validate the authenticity of the  information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.

Phase 3: Start using Direct to Bank!

Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:

  1.  Call our Contact Centre at 623-6000 the next time you are expecting a money transfer to initiate the bank transfer. Calls should be placed as soon as funds are available for collection.

  2. Tell the CSR you are registered for Direct to Bank transfers.

  3. Provide the related Money Transfer Control Number (MTCN).
  4. Enjoy the safety & convenience of having funds transferred directly into your bank account.

GKMS Digital Services

Find out more details about our Digital Registration. How to register, FAQs and more.

More Info

Already Registered? Login now to access your account to use our digital services.

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